Shipping policy

Thank you for choosing Sudio – we appreciate your trust in our products. Please take a moment to review our Shipping and Delivery Policy.

Standard Postage and Express Shipping:

• Standard postage within Australia is $9.95.
• Express shipping is available for $14.95.

Free Standard Shipping:

• Enjoy free standard shipping on orders totalling $99 or more.

Order Processing:

• We strive to process and dispatch orders promptly.
• Same-day dispatch for express orders placed before 2 pm (AEST).
• All orders placed through sudio-au.com are dispatched from Melbourne, Australia by our local partners, Product Link Distributions Pty Ltd. There team is at your ready and at your service to ensure you have a positive experience with the Sudio brand. 

Estimated Delivery Times:

• Standard Postage: 5-7 business days.
• Express Shipping: 1-2 business days.

Order Tracking:

• Customers can track their orders conveniently from their account page on our website.
• Alternatively, use the Shop App for real-time tracking updates.

Important Notes:

• Estimated delivery times are applicable from the dispatch date.
• Shipping costs are non-refundable.

For any further assistance or inquiries regarding your shipment, please contact our Australian Customer Support team at letschat@productlink.com.au

Thank you for choosing Sudio.